Warranty Claim

Disclaimer: Initiating a warranty claim does not guarantee a warranty transaction.

All warranty claims are subject to evaluation prior to assigning a Return Authorization (RA) number.
Please take note, once you initiate a warranty claim, both photo documentation of warranty concerns and proof of purchase from an authorized retailer must be provided.
Please allow 1-2 business days for a Grand Forest team member to reach out to you with next steps.
Axes purchased from 3rd party retailers (Amazon, Google, eBay, Walmart) are not covered under the GBS warranty.

Warranty Claim

Name*
First Last
Email*
Phone*
Which Product are you initiating a warranty for*
Authorized Retailer (excluding 3rd party) Purchased from:*
Date of purchase*
MM slash DD slash YYYY
Warranty Claim description*
Please tell us about the issue you are experiencing with your product.
Photos
Please upload photos of the damage / defect for the warranty team to review.
Drop files here or

Accepted file types: jpg, png, pdf, Max. file size: 50 MB, Max. files: 10.
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Why Gränsfors Bruk?

Gränsfors Bruk has been manufacturing hand-forged axes for over 100 years. Every single axe is designed specifically to fulfil a particular function, with a constant focus on high quality and area of application. Everything that is produced requires resources, and all these resources have some impact on our environment and on people. The resources we use and what we use these resources for is a question of responsibility. We see it as a combination of environmental, functional and human responsibility. As a company, we believe it is our responsibility and obligation to work on these issues at all times in order to achieve more sustainable development and manufacturing in the world.

Our focus for many years has been to produce axes with sound green credentials, avoiding any unnecessary consumption of natural resources. A lot of effort has also gone into developing a product while we care about the people who have created it.

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