Warranty

The 20 Year Guarantee

The Gränsfors Bruk Axe head carries a Twenty (20) Year Guarantee against defects in original materials and workmanship. It is valid to the original owner with accompanying guarantee card and dated proof of purchase from an Authorized Retailer (unauthorized retailers include but are not limited to: Amazon, Google, eBay, Walmart).

double bit axe in handle vice
Double Headed Throwing Axe

Gränsfors Bruk Axe

Guarantee and Warranty Process


20-year warranty

All axes from Gränsfors Bruk come with an extended 20 year warranty against manufacturing defects.

Each axe is carefully inspected before it is sold. Despite this, there may be anomalies that are not visible or that have not been noticed before the axe left the factory. In order that these defects do not impinge upon you as a customer, Gränsfors Bruk gives a 20-year warranty on the different parts of the axe against defects that are directly linked to manufacturing. Unauthorized retailers include but are not limited to: Amazon, Google, eBay, Walmart.

Gränsfors Bruk’s 20-year warranty does not cover normal wear and tear, faults caused by improper use or lack of maintenance.

Craftsmanship

Gränsfors Bruk’s axes are handcrafted and each axe is unique. Since all axes are hand-forged, the appearance of the axes may differ. For example, there can be marks after the forging or some variations in the shape and dimensions. This is however something we are proud of. These natural variations are not classified as manufacturing defects, but rather a hallmark of your axe being shaped by a human hand.

Axe-head

The axe’s head is made of steel which means that it is sensitive to moisture that can cause your axe to rust. Be sure to always wipe your axe-head after use and lubricate it with oil.

The axe’s edge is sensitive to strikes by hard materials like stone. Always be sure not to use the axe in such a way that the edge can hit stone or other hard materials. Improper use may result in the steel edge get chipped.

No axe from Gränsfors Bruk can be used as a hammer/sledgehammer, except the Gränsfors Bruk sledgehammer axe. Improper use may result in that the axe’s eye deforms or cracks.

Axe-handle

The axe’s handle is made of wood which is a “living” organic material. The axe-handle will shrink or expand depending on its moisture content. It is of the utmost importance that the handle is oiled regularly and that the axe is stored in a neither too dry nor too damp surrounding.

The axe-handle is considered to be a wear-and-tear item, which in case of the continuous use of the axe will need to be replaced over time. The axe-handle is not covered by the extended 20-year warranty.

Edge guard

The axe’s edge guard is made of leather. Leather is an organic material that will be affected by moisture. Always be sure that the edge guard is dry before putting it on the axe. Regularly lubricate the edge guard with grease to increase resistance to moisture.

The edge guard is considered to be a wear-and-tear item, which in case of the continuous use of the axe will need to be replaced over time. The edge guard is not covered by the extended 20-year warranty.

Warranty Process, Returns and Return Authorization

If you see a problem with your new axe please immediately contact the Authorized Retailer you purchased from with questions before use. The Authorized Retailer will direct you with the information for processing your warranty or return if needed.

  1. In order for your Gränsfors Bruk’s axe to be covered by the 20-year warranty, you need a valid purchase receipt or axe warranty card (if purchased before January 2022) from an Authorized Retailer of Gränsfors Bruk’s axes.
  2. The purchase receipt or axe guarantee card (if purchased prior to January 2022) is your warranty document. If you have a manufacturing defect on your axe, you should contact the Authorized Retailer you purchased the axe from, i.e. the store that is stated on your purchase receipt. They will assist you in the warranty process.

If the Authorized Retailer you purchased the axe from no longer exists, please direct your warranty issue to Grand Forest, Inc. – the US Distributor.

Where applicable Grand Forest, Inc., the US Distributor, will evaluate the information including any requested photo and issue an RA (Return Authorization) number. Returns for warranty consideration are only accepted if an RA number has first been issued.  All returns must be accompanied by a copy of your dated proof of purchase and/or axe guarantee card (if purchased prior to January 2022) from a Authorized Retailer.

Customer is responsible for shipping cost related to returns.


Smith Forging Tove Bar

Svedbro Smide Wrecking Bar

Guarantee and Warranty Process:

Guarantee

Like Gränsfors Bruk axes, Svedbro Smide wrecking bars carry a 20 year guarantee against defects in the steel and workmanship. There is no guarantee card attached to the bar at the time of purchase but each bar is date stamped and the original proof of purchase will be used in the claim process. The guarantee applies to the original owner of the wrecking bar and is not transferable. This guarantee does not cover normal wear and tear, rust, damage or breakage due to improper use or lack of routine maintenance. (See notes on wrecking bar care and correct usage, below.)

Bar Care and Correct Usage

The wrecking bar should always be dried off before being stored. It is made of high quality hand-forged steel. Steel is an alloy of iron and other elements and will therefore rust readily if left exposed to moisture. The bar should be periodically coated with oil to create a moisture barrier and eliminate the opportunity for rust to form.

When using the fork end of the bar, force should be applied evenly to both sides of the fork. If force is exerted unevenly, against only one side at a time, the steel on that side can fracture and permanently damage the tool. The bar is not designed for this.

Returns and Return Authorization

If you see a problem with your new bar please contact your US Authorized Retailer with questions before use. Your US Authorized Retailer will direct you with the information for processing your warranty. Where applicable Grand Forest, Inc., the US distributor, will evaluate the information including any requested photos and issue an RA (Return Authorization) number. Returns for warranty consideration are only accepted if an RA number has first been issued. All returns must be accompanied by a copy of your dated proof of purchase from a US Authorized Retailer.

Authorized Retailers

Please see our list of US Authorized Retailers before making a purchasing decision. Terms of guarantee are only valid for purchases from US Authorized Retailers. If your purchase was made from an overseas entity, or any company not authorized to sell Gränsfors Bruk axes and Svedbro Smide wrecking bars in the United States you will be asked to work directly with that entity for returns and resolution of your claim. Unauthorized retailers include but are not limited to Amazon, ebay, Google and Walmart.